Dropvia Plus Subscription Terms

Plan comparison

1. Meaning of plan limits

The Free allowance of 100 MB applies to total sending during the daily usage period shown in the app and renews at the start of a new day in the account time zone; the current counter and reset time are shown in the app. A single Free transfer may not exceed the unused daily allowance. Plus has no aggregate daily, monthly, or annual transfer allowance, but an individual transfer may not exceed 1 TB. This does not guarantee a particular speed, uninterrupted access, or infinite technical capacity. Security, lawful-use, network, and device-storage limits continue to apply.

2. Purchase and price

Plus is offered only as a monthly subscription. The current price, currency, taxes, and payment conditions are displayed by the applicable store immediately before purchase confirmation. The price and billing information you approve in the store govern the purchase and may vary by country, currency, tax, and store.

3. No free trial

Dropvia Plus does not include a free trial. The monthly price displayed by the store is charged when purchase is confirmed. If a separate promotion is offered in the future, its terms will be disclosed clearly at purchase; it does not become part of the standard Plus plan unless these Terms are updated.

4. Auto-renewal

Plus renews automatically each month unless canceled within the time required by the applicable store before the current monthly period ends. Payment is charged to the store account used for purchase. Renewal timing, payment methods, failed payments, and billing are governed by the store. If the renewal charge cannot be collected, Plus access may end and the account may return to Free.

5. Cancellation and return to Free

You must cancel through the subscription-management section of the store where you purchased the subscription. A normal cancellation stops the next renewal; Plus benefits continue until the end of the current paid period, after which the account returns to Free. Uninstalling the app does not cancel the subscription.

6. Account deletion is separate

Canceling a subscription does not delete your Dropvia account or account data. An account-deletion request may also not automatically cancel a store subscription. To stop renewal, cancel the store subscription; to remove the account and data that must be deleted, initiate the separate account-deletion process. Limited records that must be retained by law may remain for the applicable retention period.

7. Refunds

A normal cancellation does not result in an automatic or prorated refund for unused days. Refund requests are assessed through the system and rules of the store where the purchase was made. Rights granted by the Apple App Store, Google Play, Microsoft Store, or Huawei AppGallery and mandatory withdrawal, conformity, and other consumer rights under applicable law remain unaffected.

8. Price or plan changes

Price changes or material plan changes for future periods will be notified in advance as required by applicable law and store rules; the store will request consent where required. If you do not accept a change, you may cancel before the new period begins. Changes do not retroactively reduce a period that has already started and been paid for.

9. Restoring purchases

Where supported by the store, you may verify an active subscription using ‘Restore Purchases.’ To prevent abuse, a store subscription may be associated with the relevant Dropvia account. Support may request the store name, Dropvia ID, transaction date, and secure store transaction identifier; never send your password or full payment-card details.